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    The Support Pages
    
     
    The following are the basic
    configuration requirements for using Cosmos Internet Services.
     
    To setup an internet account, the following
    steps must be completed:
     
    
      - The browser needs to be configured ie.
        Internet Explorer / Netscape
 
      - The Dialer on your computer needs
        configuring. The Dialer makes your modem dial our Mikka Offices.
 
      - Call Mikka on 9380 8939
        to register
 
     
    To complete steps one & two, choose
    from a document below to help you. If you now how to setup your computer and
    you just need to know the settings, then CLICK
    HERE. 
    The easiest way to create a
    Dial-Up Entry is to download the Dial-Up
    Entry Maker from our Downloads
    section. Simply download, and run the program, follow the prompts, and
    you'll be online in a few minutes. 
     
    If you require additional information for configuring your computer, the
    following table contains all the relevant settings for your browser and
    email program. If you require technical assistance, please contact the Help
    Desk or call 1300 365 765 during business hours.
     
    
    
    To complete steps one & two, choose from a document below to help
    you. 
    If you now how to setup your computer and you just need to know the
    settings, then CLICK
    HERE. 
    
      - Windows 95/98/NT/2000
 
        
    - 
    Setting Up Windows
      95/98 Dial-Up Networking
    
      
    
- 
    Setting Up Windows
      95/98 Dial-Up Networking (Graphical version)
    
      
    
   - 
    Dial-up Networking comes with Windows 95 and Windows 98. Note: Dial-Up
      Networking on Windows NT requires different setup instructions. See below
      for more details.
    
    
 - 
    Setting up the Internet
      Connection Wizard
    
      
    
 - 
    The Internet Connection Wizard comes with Internet Explorer 4.0 and
      above and is also included with Windows 98. Use these instructions to
      setup Dial-Up Networking using the Internet Connection Wizard.
    
    
 - 
    Setting Up Windows
      NT 4.0 Dial-Up Networking
    
      
    
 - 
    This document explains how to set up Dial-Up Networking (also called
      RAS) on Windows NT.
    
      
 
    - 
    Setting Up Windows 2000 Dial-Up Networking
    
      
    
 - 
    This document explains how to set up Dial-Up Networking on Windows 2000.
    
      
 
      -  
 
     
    
      - Macintosh
 
        
        
      - 
    Setting Up Open
        Transport PPP or Remote Access
    
        
      
  - 
    Apple Remote Access comes with MacOS 8.5.x. Open Transport PPP comes
        with MacOS 7.5.3 - 8.1
    
      
 - 
    Setting up MacOS
        8 Internet Setup Assistant
    
        
      
 - 
    MacOS 8.x includes the Internet Setup Assistant, which simplifies the
        process of connecting to the Internet.
    
      
 - 
    Setting Up
        MacPPP 2.x with MacTCP
    
        
      
 - 
    MacPPP is a popular freeware dial-up client. Only use MacTCP if you
        have a MacOS less than System 7.5.3.
    
      
 - 
    Setting Up
        MacPPP 2.x with TCP/IP
    
        
      
 - 
    MacPPP is a popular freeware dial-up client. Use Open Transport TCP/IP
        if you're using MacOS 7.5.3 or above.
    
      
 
     
    
      - EMail Configuration for Mikka
        Internet Customers
 
        
        
      - 
    Internet Mail on
        Windows 95
    
        
      
  - 
    Internet Mail is the e-mail client included with Microsoft Internet
        Explorer 3.x.
    
      
 - 
    Microsoft Outlook 97
    
        
      
 - 
    Outlook 97 is a personal information manager which includes e-mail
        functionality.
    
      
 - 
    Outlook 98
    
        
      
 - 
    Outlook 98 is an improved version of Outlook 97
    
      
 - 
    Microsoft Outlook
        Express (PC)
    
        
      
 - 
    Outlook Express is the e-mail client included with Microsoft Internet
        Explorer 4.x
    
      
 - 
    Outlook Express
        (Mac)
    
        
      
 - 
    Outlook Express is the e-mail client included with Microsoft Internet
        Explorer 4.x
    
      
 
     
    
      - Multiple EMail Configuration
    
 
        To find out how to set up Outlook Express for Multiple Users, click on
        the link below:
    
      - 
    Setting up
        Multiple Users in Outlook Express 4.0 (Mac)
    
        
      
- 
    Setting up
        Multiple Users in Outlook Express 4.0 (PC)
    
        
 
       
    
      - How to permanently change the
        number your modem dials
    
 
    
      - 
    For MAC and PC Users
    
        
 
      
    
    
    One Page Internet Settings - If you
    know your way around the internet then all you will probably need is the
    setting below. 
    
      
        | Dialup Numbers | 
        0198 333 866 | 
          | 
       
      
        | Web Servers | 
        www.cosmos.net.au | 
          | 
       
      
        | IIS Web servers | 
        www2.cosmos.net.au | 
          | 
       
      
        | Proxy cache  | 
        proxy.cosmos.net.au | 
        3128 | 
       
      
        | DNS Pri | 
        vault.cosmos.net.au | 
        203.24.73.220 | 
       
      
        | COSMOS Email Outgoing | 
        mail.cosmos.net.au | 
        25 | 
       
      
        | COSMOS Email Incoming | 
        mail.cosmos.net.au | 
        110 | 
       
      
        | MIKKA Email Outgoing | 
        pop.mikka.net.au | 
        25 | 
       
      
        | MIKKA Email Incoming | 
        pop.mikka.net.au | 
        110 | 
       
      
        | News server | 
        news.cosmos.net.au | 
        203.32.71.4 | 
       
     
    
    
     
    If you are still
    experiencing any dialup problems, why not shoot us an  email or
    call. But
    please note the details below and consult with our support pages as there is
    a lot of simple troubleshooting there, 
     
    
    
            Please provide the
            following information when contacting Inside Sales
            
            
            
              - Your name and contact
                information
 
              - Where there is a problem we may
                need your address
 
              - The equipment you currently have
                )PC/MAC, OS, Modem)
 
              - Your current service agreement
                number, if you have one
 
             
            We look forward to serving you via
            C&M Customer Support and through our Technical Assistance
            Centers.    
            
      
	 
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